Technologies Covered
Mobile
Web
Kiosk
Speech
IVR
ITV
Services Offered
Interface evaluation
Gain feedback on how to improve your interface design, so it's easier for your customers to use.
Interaction flow and interface wireframe design
Perfect the taskflow and screen layout, before you apply the graphic design.
Usability testing
Using real world tasks, see if your customers can find the information, or use the services, they need. Identify areas for improvement before your technology goes live.
Focus groups
Find out what your customers think of your technology and your competitors. How do they use technology and how they would like to use it.
Emerging technology consulting
Use what's new in technology to help you reach more customers and to provide a better service.
About Ideal Interfaces
Ideal Interfaces is a user experience research and design company. Oliver Weidlich, User Experience Specialist, has extensive experience delivering user experience and usability services to great client satisfaction. His clients have included: Qantas, MySpace, Three, Optus, Telstra, Yahoo!, ninemsn, ABC and a range of design/development agencies.
SpeakerJudgeAuthor
Watch a video interview with Oliver on the ABC 
Watch Oliver at the Optus iPhone 3Gs launch event
Contact Details
Mobile: 0411 551 561
Email: oliverw@idealinterfaces.com.au
Mail: P.O. Box 1998, North Sydney, NSW 2059 Australia
Download Oliver's vCard View Oliver's LinkedIn
Mobile
Oliver has worked on some of Australia's biggest mobile portals, applications and services over the past 7 years, across a range of mobile platforms & technologies.
Australian Telcos
Oliver has been providing research, interface design, and usability consulting services to Three, Optus & Telstra for over 7 years.
Westpac iPhone Banking
Westpac have recently launched a new mobile banking website. Oliver worked on the customer research, user interface and interaction design.
ABC Mobile & iPhone
Ideal Interfaces did the functional design of the ABC mobile website (m.abc.net.au) & provided UI design recommendations on their iPhone application.
Qantas iPhone Application
Oliver worked on the User Interface design for the Qantas iPhone application.
Kiosk
Oliver has worked on a number of Kiosk interfaces over the years including:
Qantas Quick Check Kiosk
Oliver has been involved in the Qantas Quick Check project since prior to launch and has worked on various versions over the years, increasing functionality and maintaining ease of use.
Telstra Customer Experience Centre Kiosks
Ideal Interfaces provided initial research and interaction design feedback for the touchscreen kiosks in the flagship T-Life stores.
Secret Project
Ideal Interfaces has recently designed a kiosk interface that will have a large scale rollout later in 2009.
ITV
Oliver enjoys working on iTV projects, and back when iTV was all the rage he worked with Optus on iTV applications for companies like Pizza Hut, music channels, and even one for a large FMCG that included a competition around a laundry powder brand.
He conducted usability reviews, usability testing and created wireframes for the user interface design.
Conference Speaker & Guest Lecturer
Oliver is a regular public speaker and a specialist on mobile and the online customer experience.
He has spoken at over 50 events including:
Optus iPhone3Gs Launch (2009), Sydney ad:tech (2007, 2008 & 2009), CeBit (2008 & 2009), AIMIA Digital Government Summit (2009), OzCHI (2008), Mobile Content World (2007 & 2008), World Usability Day (2007), Web Directions South: User Experience (2007), Microsoft Windows Mobile Developers Conference (2007), Aust. Govt DFAT “Our Space: Asia Pacific Online” Conference (2007), Sydney Windows Mobile Users Group (2008)
He has guest lectured for:
University Technology Sydney, Australian Direct Marketing Association, Advertising Federation of Australia
Oliver also meets with his peers regularly at international conferences such as Mobile HCI, Apple WWDC, CHI, UbiComp, Mobile User Experience, Mobile 2.0 Europe, etc.
Author
Oliver is a published author, regular industry commentator, and has been interviewed in magazines:
Magazines and Industry Publications
Oliver has written articles for magazines such as PC Magazine on everything from speech interfaces to music software. He has also been interviewed in a range of publications, and was identified as one of Australia's Mobile Moguls by Smart Company magazine (2008).
Australian Mobile Phone Lifestyle Index
For the last 5 years Oliver has co-authored an annual report on how Australians use their mobile phone.
Journal of Mobile Marketing
Oliver co-authored an article titled "Case Study: Conducting a Web-Based Survey of Mobile Content Usage by Australian Mobile Phone Customers" that was published in June 2007
Mobile Monday
Oliver has worked on a number of Kiosk interfaces over the years including:
1. Qantas Quick Check Kiosk
Oliver has been conducting usability testing and working on the functional design of the Quick Check Kiosk since prior to its launch 7 years ago.
2. Qantas Quick Check Kiosk
Oliver has been conducting usability testing and working on the functional design of the Quick Check Kiosk since prior to its launch 7 years ago.
3. Qantas Quick Check Kiosk
Oliver has been conducting usability testing and working on the functional design of the Quick Check Kiosk since prior to its launch 7 years ago.
Mobile Research
Oliver has worked on a number of Kiosk interfaces over the years including:
1. Qantas Quick Check Kiosk
Oliver has been conducting usability testing and working on the functional design of the Quick Check Kiosk since prior to its launch 7 years ago.
2. Qantas Quick Check Kiosk
Oliver has been conducting usability testing and working on the functional design of the Quick Check Kiosk since prior to its launch 7 years ago.
3. Qantas Quick Check Kiosk
Oliver has been conducting usability testing and working on the functional design of the Quick Check Kiosk since prior to its launch 7 years ago.
